Graduate Certificate in Cross-Cultural Communication

Campus Locations Boston, Online
Also available 100% Online No
Other Format(s)
Credits Required for Graduation 18
Entry Terms Fall Quarter, Winter Quarter, Spring Quarter, Summer Quarter (excl F1 visa applicants)
Meets International Visa Requirements Yes


The Graduate Certificate in Cross-Cultural Communication is a unique program offering two paths to specialize in cross-cultural communication: international or social justice. On the global level, communicators require awareness, agility, and strategies within multi-cultural environments. When considering social justice, the emphasis may not be focused on international cultural comparisons, but gaining understanding of unconscious perceptions that influence communication between various identities described by generations, races, religions, and socioeconomic groups.  

Cross-cultural communication is the process of recognizing both differences and similarities in order to effectively interact with various groups in society. This certificate offers communication insights into a broad range of society and business needs from interactions at the grass roots level to boards of directors and public entities to global corporations. With effective skills in cross-cultural communication, one could seek opportunities in consultancy, governmental bodies, nonprofit organizations, public relations, sales, social service, and tourism. In addition, there are a vast range of roles within corporate departments, such as communications, customer service, development, human resources, marketing, and sales. 

The Graduate Concentration in Cross-Cultural Communication will help to equip professionals with the knowledge and competencies to:

  • Analyze personal cross-cultural awareness and implicit bias, in addition to interpreting organizational cross-cultural communication strategy to develop effective communication processes and activities
  • Evaluate communication audiences from a holistic perspective, thereby constructing effective verbal and nonverbal interactions based on cross-cultural consumption
  • Formulate enlightened cross-cultural communication and inclusive diversity strategies, processes, and policies
  • Demonstrate critical-thinking skills through research, case analysis, role plays, and experiential learning demonstrating agility, quick response, and diplomacy employing cross-cultural communication strategies


Required Courses (6 q.h.)

Students must take required courses before electives. Within the required courses, it is encouraged that students take the Developing Cultural Awareness Foundations course before the Strategies for Cross-Cultural Facilitation and Negotiation, or concurrently.

NEW Developing Cultural Awareness Foundations 3 q.h.
NEW Strategies for Cross-Cultural Facilitation and Negotiation 3 q.h.

Elective Tracks (12-14 q.h.)

Choose one of the following two tracks:

Social Justice Track
PBR 6100 Introduction to Public Relations 3 q.h.
HSV 6120 Social Inequality, Social Change, and Community Building 3 q.h.
ITC 6045 Information Technology Policy, Ethics, and Social Responsibility 3 q.h.
HRM 6040 High-Performance Human Resources Systems and Development 3 q.h. 
International Track
GST 6100 Globalization and Global Politics and Economics 4 q.h.
GST 6101 Global Literacy, Culture, and Community 4 q.h.
LDR 6145 Global Leadership 3 q.h.
INT 6900 International Field Study Experience 3 q.h.


Required minimum credit hours: 18-20 q.h.*

*For those students who need to take CMN 6080, the course load could be up to 21-23 q.h. See the admissions requirements tab for more detail.

Admissions Requirements

Below are the official Admissions Requirements for this program.

  • Online application
  • Statement of purpose (500-1000 words): identifying your educational goals and expectations from the program; please be aware that the University's academic policy on plagiarism applies to applicant's statement of purpose
  • Professional resume: Current resume that displays job responsibilities, relevant experience, and education history
  • Official undergraduate degree documentation
  • Cross-Cultural Experience Students must have two years of experience in either a diverse and/or multicultural work environment, or they must successfully complete CMN 6080 Intercultural Communications.
  • Proof of English language proficiency: ONLY for students for whom English is not their primary language: English language proficiency guidelines
  • Website Transcript Copy: To submit and complete your application you are able to upload your unofficial transcript directly to your online application. It can be uploaded in PDF format directly to the online application. Please ensure that the scanned documents are readable and include all courses, grades, (i.e. marks, scores, etc.) and credits completed to date. The scanned documents should also include information pertaining to the institution's grading scale. If accepted, you will additionally need to provide your official transcript. In order for a transcript to be "official," it must be in a sealed envelope from the transferring college or university.

For general admissions information and recommended admissions deadlines, Graduate Admissions.

All requirements must be received prior to review.


Estimated total tuition for this program is $12,078.00.

Tuition for individual courses is based on the number of quarter hours. Most courses are 3-6 quarter hours. See Graduate Tuition Rates for details.

Use our Tuition Calculator below to see if transfer credit or tuition reimbursement from your employer could reduce your total tuition.

Tuition Calculator

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Please note: The estimated total tuition is based on tuition rates for Academic Year 2017-18 and does not include any fees or other expenses. Some courses and labs have tuition rates that may increase or decrease total tuition. Tuition and fees are subject to revision by the president and Board of Trustees at any time.

*A maximum of 9 quarter hours of graduate- or doctoral-level credit obtained at another institution may be awarded as Advanced Graduate Credit to the Doctor of Education program.

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